Turning Challenges into Opportunities: Research and Education Success Stories During Covid-19: Blended Learning – Blended Communication as Introduced at Ambo University, Ethiopia
Abstract
In March 2020, like in almost all countries around the globe, the Ethiopian government closed universities as a preventive measure to limit the spreading of the Corona Virus. Ethiopian universities found themselves in limbo, waiting for directions and guidance from the Ministry of Science and Higher Education (MoSHE) that found itself in a completely new situation. However, within a few days the MS Team was provided for all Ethiopian universities as the new university environment. - How to transfer the classroom situation into virtual reality? - How to bring the meetings into the virtual meeting room? – A new situation not only for most of the Ethiopian university staff, but also for the Ministry. No guidelines were available in the drawer. A completely new and empty space has been opened. – Some lecturers tried out the first steps in this new space called digital classroom. Some university managers and deans tried out digital meeting rooms. Trial-and-error has become the way to grow into the new teaching and meeting environment. However, to some extend insiders referred to the National Academic Repository of Ethiopia (NADRE), which has been designed from its beginning for the use as Institutional Repository that NADRE could set the ground that lecture materials could be made available in a pool locally and nationally.
Ambo University has been active in teaching digital literacy since 2017 and has become an active user of NADRE in 2018. University staff from all faculties have attended trainings on “Data Carpentry” following the curriculum of “The Carpentries” (https://carpentries.org). The authors are certified “The Carpentries” instructors and have been attending regular “The Carpentries” meetings and online training. Therefore, Mr. Yared Abera, Dean at the Ambo University School of Technology and Informatics – has been familiar with the proceedings of online meetings as well as online trainings on the Zoom platform, long before the digital classrooms and meeting rooms have become the new normality. Therefore, he was in the position to adopt and adjust his experiences in order to conceptualize a “blended communication” approach suitable for the Ambo University School of Technology and Informatics.
This paper will picture the situation at the Ambo University School of Technology and Informatics; how the staff has been trained in using the tools provided by MS Team; how the new reality has turned out in the daily routines of the School; how the “blended communication” used in classrooms and meeting rooms has become a success story that the Ambo University management has decided to roll-out the “blended communication” approach to all faculties/school at the Ambo University.
This paper will also provide insights into the accompanying measures applied to collect feedback from the participants and how that feedback has been used to improve the support and the digital environment.
The discussion about the facts of the introduction of the “blended communication” will explore how the gained experiences can be used to boost the digital literacy at Ambo University and possible impacts for teaching as well as research activities.